This Privacy Policy explains how TA (“we”, “us”) collects, uses, discloses, and safeguards personal information in connection with the Application, an internal business tool made available to authorized TA personnel. We handle personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario law.
TA is responsible for personal information under its control. We have designated a Privacy Officer accountable for our compliance with this policy and PIPEDA. Privacy questions, access requests, and complaints may be directed to:
| Category | Examples |
|---|---|
| Account information | Name / display name, work email address, role (admin, manager, operator, viewer), and a one-way hashed password (we never store passwords in readable form). |
| Authentication & security data | Session identifiers, sign-in and last-seen timestamps, IP address, and browser user-agent — used to keep your session secure. |
| Activity records | An audit log of certain actions taken in the Application (e.g., data approvals) for accountability and troubleshooting. |
| Preferences | Theme / appearance settings stored against your account and in your browser. |
| Business records you enter | Property, unit, lease, financial, job, contact, and task records. These may contain personal information about third parties (e.g., tenant, vendor, or contact names and contact details) that authorized users input in the course of TA’s business. |
We identify these purposes at or before the time of collection and limit collection to what is necessary for them.
Access to the Application is provided to authorized personnel for TA business purposes. By signing in and using the Application, you consent to the collection, use, and disclosure of personal information as described in this policy. Where personal information of third parties is entered into the Application, the user entering it is responsible for having any authority required to do so under TA’s policies and applicable law.
We use personal information only for the purposes above. We do not sell personal information. We disclose it only:
We retain personal information only as long as necessary for the identified purposes or as required by law, after which it is deleted or de-identified. Database backups are retained on a rolling basis for disaster recovery.
We use third-party providers to run the Application. These providers may store or process data outside Canada (including in the United States), where it may be subject to the laws of that jurisdiction:
We use contractual and technical measures to require comparable protection of personal information transferred to service providers.
We protect personal information with safeguards appropriate to its sensitivity, including: passwords stored only as salted one-way hashes; session cookies that are HttpOnly and same-site; encrypted transport (HTTPS); role-based access control with a financial-data blackout for view-only roles; and regular database backups.
Subject to limited exceptions in PIPEDA, you may request access to the personal information we hold about you, ask how it has been used and disclosed, and challenge its accuracy and request correction. To make a request, contact the Privacy Officer above. We will respond within the timeframes required by law.
The Application uses a single essential session cookie (wgr_session) to keep you signed in; it is HttpOnly and same-site. We do not use advertising or third-party tracking cookies. Your theme preference is stored in your browser’s local storage for a flash-free page load.
We may update this policy from time to time. The “Effective date” above reflects the latest version, and material changes will be communicated to users through the Application.
If you have a concern about our handling of personal information, please contact our Privacy Officer first. If your concern is not resolved, you may contact the Office of the Privacy Commissioner of Canada (priv.gc.ca).
Internal policy notice. This document is an internal policy of TA provided for the Application’s authorized users. It is a general template and not legal advice; TA should have it reviewed by qualified Ontario counsel and tailored to its actual data practices before it is relied upon.